Terms of service
OVERVIEW
Welcome to Minimoe! The terms “we”, “us” and “our” refer to Minimoe. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service.
If you do not agree, please do not use our website.
SECTION 1 – ELIGIBILITY
By using our website, you confirm that:
You are at least 18 years old, or using under parental supervision
All information provided is accurate and complete
SECTION 2 – PRODUCTS
We strive to display product colors, prints, and details as accurately as possible.
However:
Slight variations may occur due to lighting and screen settings
Product availability may change without notice
SECTION 3 – ORDERS
Placing an order means you agree to purchase the product
We reserve the right to cancel or refuse any order
Orders cannot be cancelled once processed
All purchases are subject to our Return & Refund Policy
SECTION 4 – PRICING & PAYMENTS
Prices may change without prior notice
All payments must be completed before order confirmation
We accept prepaid orders only
Cash on Delivery (COD) is not available
SECTION 5 – SHIPPING & DELIVERY
Orders are processed within 24 hours (may take 48–72 hours in some cases)
Delivery Time:
Within Kerala: 1–3 days
Outside Kerala: 3–7 days
Delays may occur due to courier or external factors
Once shipped, responsibility transfers to the customer
SECTION 6 – RETURNS & REFUNDS
Returns are accepted only for damaged or wrong items
Request must be made within 72 hours of delivery
Refunds will be processed within 7–10 business days after approval
SECTION 7 – INTELLECTUAL PROPERTY
All content (images, logos, text, designs) belongs to Minimoe and cannot be used without permission.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked on our site.
SECTION 9 – PROHIBITED USE
You agree not to:
Use the website for illegal activities
Misuse or copy content
Harm or disrupt the website
SECTION 10 – DISCLAIMER
All products and services are provided “as is” without warranties of any kind.
SECTION 11 – LIMITATION OF LIABILITY
Minimoe is not liable for:
Indirect or incidental damages
Delays caused by courier services
Misuse of products
SECTION 12 – TERMINATION
We may suspend or terminate access if Terms are violated.
SECTION 13 – CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance.
SECTION 14 – GOVERNING LAW
These Terms are governed by the laws of India.
SECTION 15 – CONTACT INFORMATION
For any questions, contact us:
Business Name: Minimoe
📧 Email: shopminimoe@gmail.com
📱 WhatsApp: +91 9747078269
📍 Address:
Minimoe
Poyya, Thrissur – 680733
Kerala, India
🕒 Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Have a question about this policy?